Privacy Policy

Privacy Policy

Introduction

Welcome to https://finance-claim-experts.dreamdwellings.net! At Finance Claim Experts, we are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information about our users in compliance with various global privacy laws, including:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25
• General Data Protection Regulation (GDPR) of the European Union (EU)
• General Data Protection Law (LGPD) of Brazil
• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• Colorado Privacy Act (CPA)
• Utah Consumer Privacy Act (UCPA)
• Connecticut Data Privacy Act (CTDPA)
• Virginia Consumer Data Protection Act (VCDPA)
• Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

1. Our official website at https://finance-claim-experts.dreamdwellings.net
2. All applications, services, and products offered under the Finance Claim Experts brand
3. Interactive features on our websites and platforms

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines the ways in which we interact with users and process personal data during these activities:

1. Using Our Applications and Services: When you sign up to use our applications or services, we collect account information, payment details, financial records, purchase history, and other data necessary for service delivery.
2. Website Visits: We track user behavior on our websites through various techniques, including cookies, to enhance your experience and gather analytics.
3. Communication with Us: If you choose to contact us via email, phone, or SMS, we will retain the communication content and metadata for support and improvement purposes.

Personal Data Collection

We collect a range of personal data, which can be categorized as follows:

1. Account Information: This includes your name, user ID, login credentials, and profile details.
2. Payment Information: Details related to payment methods, transaction history, and billing addresses.
3. Financial Information: Data about your financial status, investment preferences, and claims-related records.
4. Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking and analytics.
6. Location Data: Information about your geographical location when you use our mobile applications.
7. Feedback: Your reviews, comments, and responses to customer surveys or feedback forms.
8. Social Media Information: If you choose to connect with us through social media platforms, we may collect data from those accounts.
9. Product Information: Details about products or services you’ve shown interest in or purchased from our site.

We gather this information through direct user input, automatic tracking technologies, and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our sites:

1. Strictly Necessary Cookies: These cookies enable core functionality and are essential for the smooth operation of our services.
2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
3. Analytics Cookies: Help us analyze website traffic and improve performance by tracking anonymous usage data.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

1. Financial and transaction records are typically kept for 5-7 years due to legal obligations.
2. Personal information used for marketing purposes is stored until you opt out or request deletion.
3. We regularly review and delete obsolete or unnecessary data to ensure its security and privacy.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

1. Access: The right to request access to the personal data we hold about you.
2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
4. Restriction: Limiting the use of your data in certain circumstances.
5. Portability: Receiving your personal data in a structured format for transfer to another controller.
6. Objection: Opposing the processing of your data for specific purposes.
7. Non-Discrimination: The right not to be subjected to automated individual decision-making, except where necessary or legally justified.
8. Data Appeals and Complaints: You can file a complaint with our privacy team or relevant regulatory authorities if you believe your rights have been infringed upon.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review these updates regularly.

Contact Information

For inquiries, unsubscribe requests, or if you have data-related questions, please contact us:

• Email: [email protected]
• Postal Address: Finance Claim Experts, Privacy Team, [Address], [City, State, ZIP Code]